Overseas shipping FAQ

Q: Can you send my order overseas?

A: We offer international shipment using EMS International express service. The service is only partially available and depends on your country of origin.

Q: How much will it cost to send overseas?

A: Shipping fees vary depending on the total weight.

If the package is subjected to import tax, duty, VAT or other charges, please ensure that you follow your country's trade regulations. We can not calculate these costs in advance and are not responsible for them.

China, Taiwan

Up to 720g: ¥2,200

721g to 1,720g: ¥3,400

Singapore

Up to 720g: ¥3,150

721g to 1,720g: ¥4,550

* Free shipping over 8,000 JPY only applies to domestic Japanese orders.

It does not apply to International shipping.

Q: How long will my delivery take?

A: It depends on the destination or season. However, you can get a rough idea on the following page.

List of Delivery Days - Japan Post

Q: Can I return or exchange items?

A: In principle, we do not accept returns and exchanges.

Q: What kind of payment do you accept?

A: Payment methods are as follows:

Accepted credit cards: "VISA","AMERICAN EXPRESS","MASTER","JCB","DINERS","Discover"